Privacy Policy — Qatar Event Lighting

Welcome to Qatar Event Lighting (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://qatareventlighting.com, contact us, or use our services.

By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
When you fill out a form, request a quote, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number / WhatsApp Number

• Event Details (e.g., event type, date, location)

• Any additional information you voluntarily provide

b. Non-Personal Information
Automatically collected through analytics tools such as cookies or similar technologies:

• Browser type and version

• Device information and operating system

• IP address and geographic region

• Pages visited and time spent on our site

3. How We Use Your Information

We use your information to:

• Provide quotes, services, and support you request

• Respond to inquiries and customer service messages

• Send project updates, invoices, or important notifications

• Improve our website, services, and user experience

• Comply with legal requirements and protect against fraud

4. Sharing of Information

We do not sell or trade your personal data.
We may share limited information only with:

• Trusted vendors or contractors who assist in delivering our services (e.g., lighting equipment providers, technicians)

• Legal authorities if required to comply with applicable laws or court orders

All partners are required to handle your information securely and confidentially.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance performance and analyze site traffic.
You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide requested services

• Fulfill legal or accounting obligations

• Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

7. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
However, no online system is entirely secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access a copy of your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us at info@qatareventlighting.com.

9. Third-Party Links

Our website may include links to third-party sites (e.g., Instagram, Facebook, TikTok).
We are not responsible for the privacy practices of these external websites.
Please review their policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes.
Any updates will be posted on this page with the revised effective date.